2019 CREOLE ROUGE

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STORE POLICY

 

ORDER PROCESSING


Orders are processed and shipped within 2-3 business days. Mondays through Friday, excluding major holidays. Orders placed on weekends or holidays will begin processing the following business day..

ORDER STATUS

After your order is placed, you will be emailed a receipt. When your order is processed, you will receive another email with the tracking number. Note the tracking information may not be shown for up to 12 business hours after the order is shipped. If you need help, email us at creolerougebeauty@yahoo.com.

CANCELLING OR MODIFYING AN ORDER

When you order at creolerougebeauty.com, the order cannot be cancelled once you have received your order confirmation from CREOLE ROUGE after checkout. If you have not received an order confirmation , you may contact customer service at creoleroughbeauty@yahoo.com. Your order may be cancelled by CREOLE ROUGE for any of the following reasons: 

  • Item(s) no longer available

  • Payment information could not be processed

  • Shipment cannot be made to address provided

If your order is cancelled, you will receive by email a notice of cancellation and will not be billed for the order.​

BACKORDERS

Occasionally a product you wish to purchase may be temporarily out of stock when you place your order. CREOLE ROUGE will advise by email the anticipated in stock date. We will ship the product to you as soon as it is back in invemtory. Your payment will not be processed until the backordered product ships to you. If you wish to cancel the order you placed, please contact us at creolerougebeauty@yahoo.com.

MAXIMUM PURCHASE POLICY

Product orders placed are limited to 5 pieces of a single item. If you have questions, please contact us at creolerougebeauty@yahoo.com.

 


Privacy & Safety

Your security is important to us. We use industry standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes. 

PAYMENT OPTIONS

Credit / Debit Cards  - PAYPAL 

We do not accept- Checks, Money Orders- COD

PAYMENT AUTHORIZATION

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

PROMOTIONAL OFFERS

At checkout, you may enter the code of any coupon, promotional offer, or discount in the Enter Code boxed area. The offer will be displayed on the "Confirm Order" page. Code entry is case sensitive and must be entered as it appears on the offer you received. Only one offer code may be used per online purchase. 

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